Frequently Asked Questions
choosing and buying our products
How can I buy iNMR?
It depends on you. We accept wire transfers, credit cards and international cheques. Whichever method you choose, you can start the process from the Mestrelab store:
If you are sending a purchase order, payment would be after you have received the license and the invoice.
What's the difference between iNMR and iNMR reader?
Basically, we have removed the Save command from the reader. You can copy pictures, print, and create PDF and Postscript documents through the Print dialog. We have also removed the Exporting options and Batch Processing, because they are akin to “Save”. Consult the detailed list for more information.
I was wondering if you offered discounted academic pricing for iNMR....
The stated price is already the academic price. Do they use Macs in Industry? No! We used to have two different prices for each product. During the first two years, as we had only sold 3 licenses outside academia, we decided to apply the academic discount to every transaction. The decision has had no effect on sales (low prices rarely translate into increased sales) but at least we have simplified the price structure!
Don't you have something cheaper?
You can use iNMR reader in demo mode and you will pay nothing. Each session lasts a couple of hours, processing is highly automated and you can even save in PNG format.
How much do support and upgrades cost?
Officially, we provide free support for one year after purchase. In practice, we give prompt assistance to anybody who calls us, even those who are not our customers. Therefore, we do not feel the need to charge an annual fee for support from our customers. We assist whenever we can. You simply pay € 50 for each major update. Major updates will be spaced more than 1 year apart.
When is VAT due?
We are required to charge VAT only on orders from Spain (academic or otherwise) and on orders from the EU, excluding Universities and Research Institutes.
Why should I buy iNMR?
- It's the fastest NMR application available on the Mac. If you want to observe your spectra on the monitor, then speed is a necessity.
- iNMR has a lot of useful features. See how many things are included gratis:
- Simulation of Spin Systems;
- Chemical Exchange;
- 3-D Processing;
- Deconvolutions;
- Multiplet Analyzer with Report Generator;
- Cross Peaks Manager for 2-D studies of natural products and proteins;
- DOSY;
- Simulation and Fitting of 2-D Multiplets;
- Private Spectroscopic Database;
- Console with a state-of-the-art programming language;
- Poster documents.
- It's integrated with the following Apple technologies:
- Spotlight;
- QuickLook;
- Apple Scripts;
- Help System;
- Accelerate framework;
- Quartz.
- Support is ultrafast and includes tailored modifications. The manual guides you with step-by-step instructions for all the common and uncommon tasks.
- Downloading, installing and updating take almost no time, because the whole package measures less than 2 MB.
- If there are so many happy customers, there must be a good reason for it!
iNMR on the Apple App Store?
There are too many reasons why iNMR and the App store don't fit together:
- We believe we are selling a whole service. The application is just a part of it. Our support is probably the most valuable part.
- The Apple App store targets the consumer market. We want to sell to the scientific market instead.
- We don't like to give Apple 30% of the revenues.
- We want to be free to release how many updates we like, whenever we like.
- We love to support vintage hardware, while Apple is convincing people to substitute it with new machines.
- The main idea behind iNMR is to connect the user with the programmer, without mediation.
being a user
Can you Suggest a Learning Path?
First download the Overview. Then you can read: [1], [2], [3], [4], [5], [6].................
Why doesn’t iNMR check for updates automatically?
Users of iNMR know that they can ask for tailored modifications. Many upgrades contain modifications that fulfil the needs of a single customer requesting them. It would be a waste of time and bandwidth to ask everybody to upgrade. Another reason for not upgrading is that not all versions are tested to the same standard as the original. The solution is to subscribe to the iNMR newsletter. You can find out about the latest update and to what extent it has been tested, and decide if it will be of interest to you. Alternatively, you can consult the list of changes or subscribe to macupdate or similar services. Under the “Help” menu there is also a command (“visual guides”) that brings you directly from the program to the web site. The home page always reports the number of the latest official version.
Why does the re-installed program crash?
The cause of the crash is a corrupted Preferences file.
Delete ~/Library/Preferences/net.inmr.inmr.plist.
How Do I... ?
Don't waste your time when something seems impossible. Pull down the Help menu and select the last command (“email support”). It's fast and free.
How Can I Change the Font for the Scale?
Open the Font Panel and select a new font or a different size.
How Can I Change the Reference to the Scale?
Ctrl-click the reference peak...
How Can I Align Two Experiments?
There is only one way: change the scale reference in one of them. Never use the offset controls of the Overlay Manager to align two spectra.
How should I cite iNMR in my next paper?
Please cite iNMR like the following:
iNMR (http://www.inmr.net).
files
Does iNMR read my spectra?
If you have a Mac, just download iNMR and find out the answer for yourself! Otherwise, read the list of supported formats. If your format is not supported, please send us a sample file even if you have no intention of buying. We are committed to cover all plausible NMR formats.
Where is the command “Save As...”?
You don’t ever really need to worry about saving because it is all automatic. If you really want to know, the command you are looking for is called “Export” and it should be used only to create duplicates, never as a routine operation. Read more.
Why is the Open command dimmed?
It means that the Open dialog is already... open. Can't you see it? Either close the other windows or use Exposé or look into Window menu.
Can I experiment with 2 alternative processing routes?
Go to the “Finder” and duplicate the file. You can duplicate the original file(s)
coming from the spectrometer and/or the iNMR document. If you duplicate everything,
it will take more space on disc. It may also generate future trouble (as you may forget
which files to store and which to throw away). The advantage is that both versions will
be listed under the “Open Recent...” menu.
If you duplicate the .inmr file only, the two files will be listed only once in the menu
(and not twice), as they will be both pointing to the same original data file from the spectrometer.
You can however open the second copy using the Open command or by double clicking on the file name.
Can I transform a 2-D spectrum into an arrayed experiment?
An arrayed experiment requires a single FT only. Open the dialog: “Edit/Metadata”. Change the value for the f1 nucleus into a dot: “.” (without the quotes). Once you save this change, it's difficult to revert it (try opening the dialog again...). To revert: open the *.inmr file with the “Property List Editor”. Unfold to reach the element: Root/spectroscopy/NMR coordinates/0/atom. Remove the dot.
Can I transform an arrayed experiment into a 2-D spectrum?
Use the command “Process Folder” to create a pseudo 2-D matrix.
annotations
When does iNMR create Subscripts and Superscripts?
When a number follows a character, it is written as a subscript. When a number does not follow a character, but is followed by a character, it is written as a superscript.
Is there a way to control how Subscripts and Superscripts are created?
There are 2 alternative solutions:
- Convert the note from “Latin” to “Universal”. You can use the double click or the Ctrl-click to change this property. By doing so, all subscripts and superscripts will be disabled for that note.
- Leave a space before and/or after a number to disable the subscripts and superscripts for that number only.
How Can I Select a Hidden Annotation?
Ctrl-click the hiding annotation and select the command “Send Back”.
How Can I Select a Peak Hidden by an Annotation?
This happens when you want to use the contextual menu for peaks and the menu for annotations appears instead. The combination Cmd-Shift-L solves the problem.
How Can I Create Rectangles, Ovals and Rounded Rectangles?
Pick the “Bracket” tool, create a bracket and double click it. In the dialog that appears, choose the options you like.
Why Can't I Annotate the Projections over a 2D spectrum?
You can, actually! Pull down the “View” menu, uncheck “Peak Labels” and check “Document Notes”. Alternatively, Ctrl-click on an existing Peak Label and convert it to a Doc Note. Explanation: Peak Labels are restricted to the spectral range, while Doc Notes can go anywhere.
rarely asked questions
Why does the Unit Label only appear at times and not always?
It's because there is not enough space on the left. You can drag the left margin of the plot with the mouse. For a definitive solution, go to the preferences dialog. In the second panel, on the center-left, set 1D Margins (left & right) = 50 or more.
How Can I Hide the Small Tick on Each Peak after Peak-Picking?
Go to the preferences dialog. In the second panel, at the bottom-left, set Short Distance = 0.
Why I can't Correct the Phase of Heteronuclear Varian spectra?
Because you don't know the trick yet.
